At the core of great hotels and tourism experiences, are its people. Good people make good hotels. And good hotels make for great career opportunities.

If you are searching for a social, diverse, exciting, rewarding and challenging professional life.

If you are looking for a career in which your individuality, passion and unique skills are valued and where you are offered strong professional development opportunities.

If you want a career where you have a variety of opportunities for travel and dynamic, money-can’t-buy experiences.

If you are ambitious and desire a career where you’ll have a real chance to make your mark and climb the ladder of success quickly and with support.

Then working in a hotel could be the next step in your career journey and it’s ready to begin now!


The concept for the Hotel Career Expo emerged from two pieces of research: 

First, the Deloitte Access Australian Tourism Labour Force Report (2015) forecast that by 2020 there will be demand for a further 123,000 skilled and unskilled workers in the sector nationally, with skilled workers representing approximately half of that figure.

Then in September 2015, Tourism Accommodation Australia (TAA) undertook a Labour Trends in Accommodation Survey amongst its NSW members. The results demonstrated that skills shortages were very high for a range of managerial and supervisory positions.

The biggest factors contributing to skills shortages:

1 | Limited applicants with sufficient skills and experience
2 | Limited applicants with required education/training
3 | Competition from employers in other industries

This highlighted the need to address constraints with education and training and highlight the inspiring and rewarding professional career paths available to encourage people to enter and stay in the industry.

The Deloitte report identified eight national hotspots with high levels of tourism and hospitality shortages, one of which was Sydney. As a result, a Sydney Tourism Employment Plan (TEP) was developed in conjunction with an Industry Advisory Group.

One of the recommendations emerging from the Sydney TEP was the development of an Industry Careers Day and marketing campaign to lift the profile of the industry and attract long term recruits who see the industry as an aspirational career, hence the development of the:



The Hotel Career Expo is your opportunity to join this growing industry and kickstart your new career with great rewards, internationally renowned training and strong management pathways.

About the 2018 Hotel Career Expo

What a day! Hundreds of students, graduates and young professionals took the opportunity to go behind the scenes of the amazing hotel industry at the Hotel Career Expo which was held at Sofitel Wentworth Sydney on Monday 7 May 2018. Attendees were able to find out more about what a career in hotels could look like, get hot tips and insider information on how to get a foot in the door and make invaluable connections with key industry personnel.

The Hostplus Education Zone was inspiring, educational and plenty of laughs were shared. Myths were busted and fascinating topics including ‘Breaking into your Career’ and ‘Interviewing for Success’ armed attendees with information that will help them stand out from the crowd. Q&A time also provided the chance for burning questions to be asked, but only those fortunate enough to attend know the answers!

On top of the education, information and networking, fun was had, and prizes won! Anna Polyviou, famed pastry chef of the Shangri-La Hotel, talked to eager students about the culinary possibilities in hotels and was more than happy to partake in plenty of selfies. Competition winners went home with incredible prizes ranging from “A day in the life…” money-can’t-buy experiences, to nights of accommodation, spa treatments and high teas.

A very special thank you to our Partners who provided some incredible offers for attendees. William Blue and Blue Mountains International Hotel Management School (BMIHMS) gave attendees the chance to win one of ten “Day In The Life” events – an industry immersion experience for school leavers. TAFE NSW gave attendees the chance to win one of ten introduction to coffee courses.

Finally, we hope you made the most of 22 hotel brands under the one roof. The major hotel names put competition aside, to join together to shine a light on the many and diverse professional careers available.