My real story: Annika S

Age: 31

Education and training: International Hospitality Management at NHTV, Netherlands (Bachelor Degree). Cert IV in TAE.

Current position: HR & Learning Executive, Radisson Blu Hotel, Sydney

Number of years at the hotel? 8 years

What does your role entail? I look after recruitment, training, staff social events and wellbeing, WHS (Work Health and Safety) and responsible business initiatives.

How I got my start in the hotel industry:  I’ve wanted to work in the hotel industry since I was six years old. I started working in a restaurant when I was 14, and have worked in hospitality ever since completing my degree.

What my career has looked like to date: It began with a six-month internship in a 5-star hotel in Cairns, followed by a six-week internship in a 5-star hotel in the Netherlands. Subsequently I completed a 10-month internship as a Mystery Guest in the Netherlands, followed by my degree which led to my current position.

Have you travelled as part of your career in Hotels? In 2016 I was lucky enough to attend the Carlson HR Conference in Bali, in 2017 I went to Hua Hin for the same conference.

Goals: To learn more about HR so I can progress to the next level.

Achievements: Achieving my goal of working in HR, receiving Highly Commended at the TAA Awards 2012 and winning Manager of the Quarter in HR. 2016 TAA Excellence in Training Award Winner.

What surprised you about working in hotels? The number of opportunities available and the flexibility to move from department to department until you find the right role that suits your interests.

What have been some of the perks of working in a hotel? The opportunity to travel and to progress my career whilst exploring different roles has been a dream come true.

What skills/training have you received on the job? I’ve learned many practical business skills as well as personal development skills and relationship building.

Mythbusting: It’s not boring at all, it’s an exciting industry without a dull moment.

Advice for people who are considering a career in the hotel industry?  Start at the bottom and work your way up. Do your homework, and don’t discount any role until you find out more about it and actually experience it for yourself.